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Help Our Moderation Team by Reporting Issues

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I had a problem this morning when I tried to log on .It came up - Error 403 Forbidden I had the same probem a few days ago but just closed and restarted laptop a couple of times .Eventually I gained access but was quite slowfor a while.Seems ok atm.

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  • super_ram
    super_ram

    I had a problem this morning when I tried to log on .It came up - Error 403 Forbidden I had the same probem a few days ago but just closed and restarted laptop a couple of times .Eventually I gained a

  • we volunteer, most of us do it just to help the site and chris. i offer support, but i am happy to assist with moderation. chris kept asking me over a period of time, and finally agreed because i want

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3 minutes ago, Robbie said:

There appears to be a continuing problem with the report function.

Ie, It either doesn't go through and if it does, it is never answered or resolved.

@ChrisΒ 

Β 

The report function does work but you can’t expect reports to be acted on immediately, moderators have lives to live. For my part I’ve told the team I am no longer moderating political posts or reading them, I’m sick of the bickering.

1 minute ago, Fan of Big Tone said:

The report function does work but you can’t expect reports to be acted on immediately, moderators have lives to live. For my part I’ve told the team I am no longer moderating political posts or reading them, I’m sick of the bickering.

Can a Mod pick & choose what they moderate on or not? πŸ€”

Β 

5 minutes ago, Robbie said:

Can a Mod pick & choose what they moderate on or not? πŸ€”

Β 

Chris is quite happy with what I do, it’s not your concern, unless you’ve suddenly been promoted to admin.

I just wanted to explain that the report system is working.

17 minutes ago, Fan of Big Tone said:

Chris is quite happy with what I do, it’s not your concern, unless you’ve suddenly been promoted to admin.

I just wanted to explain that the report system is working.

Of course it is my concern as a supporter & senior member of this site..

If the site is having an issue one way or another, that is a cause for concern & it is in all our interests to have it fixed.

PS, Chris is happy with what I do too.

58 minutes ago, Robbie said:

Of course it is my concern as a supporter & senior member of this site..

If the site is having an issue one way or another, that is a cause for concern & it is in all our interests to have it fixed.

PS, Chris is happy with what I do too.

I’m sure he is @RobbieΒ you are a great asset to the forum.

I was referring to my role as a moderator, I have discussed with Chris and the team that I will no longer read the political posts so they will remain unmoderated by me, Chris is happy with that so as I say with the greatest of respect who does what regarding moderation shouldn’t concern you.

As I have explained there is no issue with the reporting post feature and moderators aren’t on here 24/7.

On 16/02/2025 at 09:53, Robbie said:

Can a Mod pick & choose what they moderate on or not? πŸ€”

Β 

we volunteer, most of us do it just to help the site and chris. i offer support, but i am happy to assist with moderation. chris kept asking me over a period of time, and finally agreed because i wanted to do more to help. nobody ignores reports, we want everyone to get along and that not always be possible but my fellow team mates do a good job robbie. it might be disappointing or frustrating at times but nobody is against you. you bring a lot to the community and i want to encourage that, but please can we try to just get along.

On 16/02/2025 at 10:01, Fan of Big Tone said:

Chris is quite happy with what I do, it’s not your concern, unless you’ve suddenly been promoted to admin.

I just wanted to explain that the report system is working.

i dont think its wrong to want the best, but the bickering with politics needs to stop and we need to continue treating everyone as we would without that stuff. nobody should take things personally, but its hard. if something personal is said, we need to try to avoid further hurt and just take a step back.

On 16/02/2025 at 10:36, Robbie said:

Of course it is my concern as a supporter & senior member of this site..

If the site is having an issue one way or another, that is a cause for concern & it is in all our interests to have it fixed.

PS, Chris is happy with what I do too.

its good to report things, robbie. it helps chris and most people do choose to ignore things. the report system does work, sometimes it might take time for action but sometimes there is no need.

once chris sees this, maybe he will have thoughts on the report system.

lets do best by pon and continue to grow as a community. we all have the power to make the best experience for all involved.

  • 2 weeks later...

Sorry, I should make a note to check on this even when I am unwell.

I will take a look at how the report function and ModCP work, and if this can be improved when we upgrade to the next major version. I think it makes sense to look into providing some form of feedback as to the decision. This will likely be the alert function, but please note that even if a mod doesn't agree, we just need to move on. If concerns still exist, I am always approachable and I am more than willing to reflect on feedback. :)

Some might haveΒ noticedΒ aΒ 500-page error;Β that was my fault. I have managed to suss the problem, and I have disabled a functionΒ whileΒ I seek its remedy.

On 12/02/2025 at 22:09, super_ram said:

I had a problem this morning when I tried to log on .It came up - Error 403 Forbidden I had the same probem a few days ago but just closed and restarted laptop a couple of times .Eventually I gained access but was quite slowfor a while.Seems ok atm.

This is most likely server-related. I will keep an eye out.

On 16/02/2025 at 09:30, Robbie said:

There appears to be a continuing problem with the report function.

Ie, It either doesn't go through and if it does, it is never answered or resolved.

@ChrisΒ 

I don't think it helps that, by default, the handling process has no means to update the reporter; it's a little too much like Facebook's system.

This part should improve greatly with the next major version.

I'm trying to avoid unnecessary changes right now, as the next major version improves a lot of this.

I greatly appreciate all of the moderation team, and I trust them to make sure that the vision of Pride of Nottingham is maintained. I also appreciate every member, every reader/visitor. Those members who go above and beyond do make a difference.

  • 3 months later...
4 minutes ago, Fan of Big Tone said:

@Chris when I click on the dashboard I get this error message.

IMG_0278.jpeg

The gaffer said there were problems with the CleanTalk app. I’m not sure if it’s still happening or not.

I’ve switched that app off now anyway.

39 minutes ago, Fan of Big Tone said:

@True Magpie its working on my phone at the moment, I’ll try the iPad later which is where I got the problem, and let you know.

No problem at all. Just let us know if anything comes up. That way, I can pass it on to the gaffer so he can check it out.

It sounds like it might be a widget misbehaving, possibly due to JavaScript. Would we be able to try going through disabling items one by one? Sometime when it's suitable for you, @Fan of Big Tone? Give me a nudge when this is best for you.

Hopefully, we can figure out what is causing it and how to fix it.

I saw a message on the dashboard page saying there’s a theme error. It told me I should try using the support tool to fix it. I don’t really know what it means. It looked a bit weird.

Do you think someone can help me with this? Or should I just ignore it.

Thanks! Now there’s a welcome box where the error used to be.

It says hello and makes the site feel nicer.

Yes, this will be a cache issue and a bug relating to new users who do not have a display or custom profile image.

It's on my to-do list for improvements.

Thank you, @Ash @True Magpie.

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