I think it is an inexcusable mistreatment of fans. I am disgusted at both clubs for this. The timing is as inconvenient as possible.

 

We WERE going in a party of 14, 6 adults and 8 kids. More than £200 of train tickets now valueless. Fortunately the hotel has refunded our money and we hadn't yet bought match tickets.

 

Probably won't go to another away game now.

 

If you give British Rail a good reason for none usage (IE show them proof of the fixture change) and show them your unused tickets you will get a full refund.

If you give British Rail a good reason for none usage (IE show them proof of the fixture change) and show them your unused tickets you will get a full refund.

 

Ah good old BR - a public service. I'm sure they would have done, unfortunately Cross Country Trains (a private company) wouldn't. John Major - thanks for nothing.

 

It's 'our fault' for buying advance tickets!!

 

Pointing out that for a party of 14 full price returns is about 2.5 times the total cost of hiring our own train didn't cut any ice either...

Did you buy them at a 'special price' IE one that clearly stated 'no refunds' before purchase? If not they cannot refuse you a refund. 

Ah good old BR - a public service. I'm sure they would have done, unfortunately Cross Country Trains (a private company) wouldn't. John Major - thanks for nothing.

 

It's 'our fault' for buying advance tickets!!

 

Pointing out that for a party of 14 full price returns is about 2.5 times the total cost of hiring our own train didn't cut any ice either...

Here you go ivansneck, from their own website :-

 

http://www.crosscountrytrains.co.uk/customer-service/faqs/getting-a-refund

 

I've even found a phone number for you...........................0844 811 0124

Did you buy them at a 'special price' IE one that clearly stated 'no refunds' before purchase? If not they cannot refuse you a refund. 

 

yes - unfortunately

Here you go ivansneck, from their own website :-

 

http://www.crosscountrytrains.co.uk/customer-service/faqs/getting-a-refund

 

I've even found a phone number for you...........................0844 811 0124

 

You're star - but it won't work. However, it's occurred to me that I might be able to claim on our travel insurance as the trip involved an overnight stay.

You're star - but it won't work. However, it's occurred to me that I might be able to claim on our travel insurance as the trip involved an overnight stay.

 

 

That might be worth a try as long as your excess isn't too much. I hope you get some form of refund, I am not surprised you are so annoyed a weeks notice is absolutely ridiculous.

I can see the annoyance, no reason why but they approached notts. They should have done it way before!