Beware O2 phone scam

[Fan of Big Tone]

I’ve had a very very authentic sounding call from o2 offering me 40% off my current bill, I actually fell for it at the beginning. They seemed knew my email address and sent a text message with a code, they then asked me to tell them the code which stupidly I told them then they sent an email with a link to reset my password this is where I got suspicious and terminated the call. I switched my phone off and back on again to make sure they weren’t still on the line and immediately phoned o2 who checked my account and advised me to change my password, they also said they’d never ask for a code number they’d sent in a text which I should have known.

Luckily they didn’t get into my account but if I’d gone ahead and changed my password from their link they would have been able to access the account and buy phones etc.

I think because they knew my email they were able to try to access my account which sends an official text with a code to my phone which because it was definitely from o2 I was happy to give them. Thankfully the warning bells sounded when they asked me to click a link to change my password.

I am normally very wary of calls like this but this was very clever and very believable so please beware if you are an o2 customer.

[Piethagoram]

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Seems to have got worse since Virgin mobile merged with O2

[Burnz3r0]

Please remember never to provide sensitive information to any cold callers! This will eliminate 99% of scams, as without obtaining your details they cannot do anything. It's very easy to be fooled! Don't feel bad about this; it can happen to anyone when their guard is down. The rule of thumb is to avoid handing over passwords, bank details, or gift card codes. Scammers are able to replicate official-looking texts, emails, etc., but be doubtful. If you're unsure, ask to call back later and say you'll phone thep company directly. If they start getting jittery or make excuses, put the phone down. In the US, offers must be extended to allow you to think about them. I am not so sure about the UK, but I would assume it would be similar and therefore not allowed to pressure you into a sale.

[Chris]

They're annoying. I don't answer calls from unknown numbers, but even then numbers can be spoofed.

It's good to know you didn't get scammed @Fan of Big Tone, I think it sounded way too good to be true, but it's that hope which distracts you.

[Fan of Big Tone]

7 minutes ago, Chris said:

They're annoying. I don't answer calls from unknown numbers, but even then numbers can be spoofed.

It's good to know you didn't get scammed @Fan of Big Tone, I think it sounded way too good to be true, but it's that hope which distracts you.

Yes that’s right or in my case greed 

But to be honest the reason I believed it at first was that I have had Virgin phone me up before and give me a better deal than I was on I was really sceptical about that to start with but it turned out to be true, that’s why I was open to believing the O2 offer.

I’ve learnt my lesson and I’ll be very careful in future.

[liampie]

glad you did not get scammed those people are annoying and evil.