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Posted

That's life, thanks for getting us up and running again @Chris. I couldn't access the forums at all yesterday - I even had to speak to people in real life! 

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Posted

Confirmed:

On 09/01/2025 at 13:49, Chris said:

FAO: Subscribers.

A recent 'patch' has caused subscriptions to automatically cancel from the point it had been installed. I have confirmed with @Dripsey3 that PayPal has cancelled those are active, but from our end it's still showing as active. I am in talks with how to resolve this matter, but to renew again would mean a payment would be taken twice. This is unfair to subscribers and challenging for the site.

No double payments have been processed.

This issue might only affect PayPal, as looking into Stripe it seems subscribers have remained active.

If not, members subscriptions might expire, but this will not affect any benefits which might be claimed. Once I can confirm, you can either re-subscribe or choose to remain inactive. If you are effected, and wish to continue supporting us by subscribing - I will walk you through the process closer to the time of your potential next payment cycle.

It looks as if Stripe is okay, but I apologise for the inconvenience this may cause.

All subscribers will have to proceed to renewing their purchase, to which afterwards everything should be routine again.

https://prideofnottingham.co.uk/clients/purchases/

The patch which was applied before I crashed the site, has cancelled all renewals after the date it was applied. I believe two members are currently awaiting "renewal" being @super_ram and @Ryan Raynor.

@Robbie, @Richard Eley, @Michael D Pie. and @Dripsey3 - yours were taken prior to the patch being applied for January.

@Fan of Big Tone: Around the 18th, you should be notified about needing to renew if you wish to continue subscribing.

The patch issue is due to featuring slowly being removed by the software company that builds the main applications in which PON uses. Unfortunately the patch created a bug which released the payment gateway tokens. This has since been resolved, but unfortunately we have to appeal to members to renew (obviously with payments being sensitive).

I'm very sorry about this. :(

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Posted

I’ll renew mine, no problem.

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Posted

Update:

I fixed the corruption in all four themes where the "𝕏" icon appeared as '????'.
I have re-designed the who's online widget
Limiting it to only 5 members usernames being shown online in the widget, but it will tell you the total amount. 

The limit doesn't affect the member total: 1 Member, 0 Anonymous, 43 Guests <- The amount of Member(s) can be whatever it is, it remains unchanged.

I have also fixed all the theme corruption caused by restoring the backup during the downtime I caused. :blush:

Unfortunately, I cannot do anything about the corrupt data inside of posts, not without manually editing every individual instance. (I don't think this is practical, but please edit your own if you notice it).

We are currently a short time away from another security fix update, which will bring Blue Sky embeds into the community. The moment this drops, I will schedule a reasonable time to upgrade and for that duration the site will remain offline briefly.

My focus tomorrow will be trying to do what content I can, but please be mindful I do what I can, when I feel well.

Let's pick up once more now we are firmly into 2025, thank you for your support!

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About PON

Pride of Nottingham

Pride of Nottingham is an independent fansite devoted to Notts County, the world’s oldest professional football club. Created in 2013, it has served as a source of Magpie news, features, match previews, reports, analysis and interviews for more than three years.

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Chris Chris Administrators
super_ram super_ram Global Moderators
DangerousSausage DangerousSausage Global Moderators
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